Diplomacy is a foreign policy tool that uses international dialogue and negotiation to advance a nation’s foreign policy objectives. It may be coercive but is typically nonviolent. Diplomacy often includes the use of incentives, such as military support, to encourage parties to compromise in negotiations. The United States has historically enlisted outside mediators to facilitate peace talks between parties that are too far apart on key issues to reach their own deals. However, this approach also comes with risks because the time a mediator spends mediating one conflict is time taken away from working on other important issues.
Great diplomats know how to read a room and adapt their style to the cultural context of their audience. They understand that a simple miscue or bad promise can put their nation in an awkward position and that it’s better to listen first than to speak before you have a full understanding of the situation. They are masters at reading a situation and conveying that to their superiors so they can make informed policy decisions.
They are able to write clearly so they can convey the discussion results quickly and in a useful format, so that decision makers can consider their options. Finally, they respect that the person and property of a diplomatic agent are inviolable under the Vienna Convention. This includes their residences and other personal possessions. Their personal safety is of paramount importance to them. It’s this level of professionalism that enables diplomats to truly be ambassadors of their nation.